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This is one of its key advantages: it provides gentle exfoliation without causing damage or over-stripping the skin.

It’s normal for the exfoliation to vary from person to person. There is a slight learning curve when using the gel; factors like how much product you apply, your skin type, and even humidity can affect how much “balling up” you see.

The gel works in response to your skin’s pH and condition. If your skin is drier (typically higher pH), you may notice more visible exfoliation. If your skin is oilier, the exfoliation may be lighter or less noticeable. This means there will be days when you see more balling and days when you see little to none and that’s completely normal.

The gel only lifts away dead skin cells that are ready to shed, without harming healthy, intact skin. This is one of its key advantages: it provides gentle exfoliation without causing damage or over-stripping the skin.

Even if you don’t see much balling, you’re still getting the full benefits of the formula. These include hydrating hyaluronic acid (for plumper, smoother-looking skin), glacial protein to help support collagen over time, plus soothing aloe vera and other nourishing botanicals.

If you’re having difficulty seeing exfoliation on your face at first, try testing it on the back of your hand using a smaller amount (about a dime-sized). This can help you get a better feel for how the gel works on your skin.